Effective Date: March 13, 2026
ELR Electric Inc. (“ELR Electric,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via SMS/text messaging.
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Service address
Details related to your electrical service request
We may also collect technical information automatically, such as IP address and browser type.
We use the information we collect to:
Schedule appointments
Provide dispatch notifications
Send billing notifications
Deliver job updates and completion notices
Send customer satisfaction surveys
Respond to inquiries
Improve our services
If you opt in to receive SMS communications from ELR Electric, you may receive messages related to:
Appointment reminders
Dispatch notifications
Billing updates
Service updates
Job completion surveys
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP — to unsubscribe
HELP — for assistance
For additional support, contact us at:
📧 eli@elrelectricinc.com
📞 (904) 655-4022
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with service providers who assist us in operating our business, under strict confidentiality obligations.
We implement reasonable safeguards to protect your personal information from unauthorized access or disclosure.
You may request access to or deletion of your personal information by contacting us using the information below.
If you have questions about this Privacy Policy, please contact:
ELR Electric Inc.
📧 eli@elrelectricinc.com
📞 (904) 655-4022
Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you consent to receive text messages from ELR Electric, you may receive messages related to:
Appointment reminders
Dispatch notifications
Billing notifications
Service updates
Job completion surveys
Message frequency may vary depending on your interactions with us.
Standard message and data rates may apply according to your mobile carrier plan.
Customers may opt in to receive SMS messages through:
Verbal consent (in person or by phone)
Website forms
Service request forms
Written agreements
ELR Electric collects verbal opt-in from customers either in person or during phone calls. Customers are asked if they would like to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers are informed that:
Message and data rates may apply
Message frequency may vary
They can text HELP for assistance
They can text STOP to unsubscribe at any time and no further messages will be sent
Their information will not be shared with third parties
By submitting a form and signing up for texts, you consent to receive text messages from ELR Electric Inc. at the number provided, including messages sent by autodialer. Consent is not a condition of purchase.
Msg & data rates may apply. Msg frequency varies.
You may unsubscribe at any time by replying STOP.
Reply HELP for assistance.
Information will not be shared with third parties.
You can cancel SMS communications at any time by replying:
STOP
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
If you need assistance, reply:
HELP
or contact us at:
📧 eli@elrelectricinc.com
📞 (904) 655-4022
